SkillForge Terms and Conditions
Welcome to SkillForge! These Terms and Conditions ("Terms") govern your use of the SkillForge website (the "Site") and the services provided through it (the "Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and SkillForge, operated by InnovEd Solutions, Inc. ("SkillForge," "we," "us," or "our"). We may modify these Terms from time to time, and any changes will be effective upon posting on the Site. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.
2. Description of Services
SkillForge provides online learning courses and related educational resources. Our Services include access to course materials, interactive lessons, assessments, and community forums. We strive to offer high-quality content and a supportive learning environment. However, we do not guarantee the accuracy, completeness, or suitability of any content for any particular purpose.
3. User Accounts
To access certain features of our Services, you may need to create a user account. You agree to provide accurate and complete information when creating your account and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized access to or use of your account. We reserve the right to suspend or terminate your account if we believe that you have violated these Terms or engaged in any fraudulent or unlawful activities.
4. Course Enrollment and Payment
Enrollment in our courses may require payment of fees as specified on the Site. All fees are quoted in US dollars and are non-refundable, except as expressly provided in our Refund Policy. We reserve the right to change our fees at any time, but such changes will not apply to courses you have already enrolled in. You agree to pay all applicable fees and taxes associated with your enrollment. Failure to pay may result in the suspension or termination of your access to the course. We utilize secure third-party payment processors to handle all financial transactions. We do not store your credit card information.
5. User Conduct
You agree to use our Site and Services in a responsible and lawful manner. You agree not to:
- Engage in any activity that violates any applicable law or regulation.
- Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, or otherwise objectionable.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the operation of the Site or Services.
- Attempt to gain unauthorized access to any portion of the Site or Services.
- Use any robot, spider, scraper, or other automated means to access the Site or Services.
- Upload or transmit any viruses, worms, or other malicious code.
- Infringe on any intellectual property rights.
- Engage in any commercial activities without our prior written consent.
6. Intellectual Property
All content on the Site, including course materials, text, graphics, logos, images, and software, is owned by SkillForge or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any content without our prior written consent. You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal, non-commercial educational purposes.
7. Disclaimer of Warranties
Our Site and Services are provided on an "as is" and "as available" basis. We make no warranties of any kind, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Site or Services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee that you will achieve any specific learning outcomes or career advancements by using our Services. Your use of the Site and Services is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, SkillForge shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you exceed the amount you paid to us for the Services. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9. Indemnification
You agree to indemnify and hold SkillForge and its affiliates, officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property rights.
10. Termination
We may terminate your access to the Site and Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us. Upon termination, all licenses and rights granted to you under these Terms will immediately terminate. Sections 6, 7, 8, 9, and 12 shall survive termination.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in San Francisco, California, and you consent to the jurisdiction of such courts.
12. Miscellaneous
These Terms constitute the entire agreement between you and SkillForge with respect to your use of the Site and Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice to you. These Terms are written in English. If there is any inconsistency between the English version and a translated version, the English version shall prevail.
13. Refund Policy
SkillForge offers a 14-day refund policy for most of our courses. If you are not satisfied with a course, you may request a refund within 14 days of your enrollment date. To request a refund, please contact our support team through the Contact Us page. Refunds will be processed within 7-10 business days. Certain courses or subscriptions may have different refund policies, which will be clearly stated on the course or subscription page. No refunds will be issued after the 14-day period, except in cases of technical issues preventing course access or other extenuating circumstances at SkillForge's discretion.
14. Changes to Terms and Conditions
SkillForge reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for any updates or changes. Continued use of the SkillForge website and services after any such changes constitutes your acceptance of the new Terms and Conditions.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
InnovEd Solutions, Inc.
Attn: Legal Department
123 Learning Lane
San Francisco, CA 94101
Email: See Contact Page